Start with the work, not the course name
Working at heights can involve roofs, scaffolding, ladders, platforms, structures and elevated equipment. A useful course should help people understand the hazards of their actual work and how their employer’s safe system of work applies.
Training supports safe work, but it does not replace planning, supervision, suitable equipment or workplace controls.
Questions to ask a provider
- Does the course include practical work with the equipment we use?
- How are fall prevention, restraint and arrest systems explained?
- Does it cover pre-use checks, anchor points and emergency arrangements?
- Is the training suitable for our industry, site and level of experience?
- What refresher or currency advice does the provider recommend for our work?
Check the official guidance
Use WorkSafe New Zealand’s working at height guidance alongside your own workplace procedures. The provider can explain the training, while the employer remains responsible for ensuring the work is planned and managed safely.
Before booking
Confirm the delivery location, practical facilities, equipment requirements, timing and total cost directly with the provider. If you are choosing an education organisation, NZQA’s public directory can help you check its details.