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Training Connect policies

Privacy policy

This policy explains how Training Connect NZ handles personal information when you use this website or contact us.

Last updated:

About this policy

Training Connect NZ is a training-information service for Aotearoa New Zealand and part of Training Connect Group, the holding company for the Training Connect brand and related services. We do not provide training, enrol learners, process course payments or issue certification.

We aim to handle personal information in accordance with New Zealand’s Privacy Act 2020 . This policy applies to this website, not to NZQA, WorkSafe New Zealand, LinkedIn or independent training-provider websites.

Information we collect

We collect the information you choose to provide when you contact us, such as your name, email address, organisation, enquiry topic and message. Please do not send identity documents, payment information, health information or other sensitive personal information through the website.

Our hosting and analytics services may process limited technical information needed to deliver, secure and understand use of the website, such as browser type, device information, pages requested, referral information and IP address.

How we use information

We use information only as reasonably necessary to respond to enquiries, maintain and improve the website, understand which information is useful to visitors, prevent misuse and meet applicable legal obligations.

We do not sell personal information or use it to make automated decisions about you.

Sharing and storage

We use service providers to host, secure and support the website and may use email services to respond to enquiries. They may process information only for those services. We may also disclose information where required or authorised by law, or to protect the safety and security of people and the service.

Information may be stored or processed outside New Zealand by service providers. We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected or as required by law.

Your privacy rights

You can ask us for access to, or correction of, personal information we hold about you by using our contact page. We will consider requests in accordance with the Privacy Act 2020.

If you have a privacy concern, contact us first. You can also find information about privacy rights and complaints from the Office of the Privacy Commissioner .

Changes to this policy

We may update this policy when our website or information-handling practices change. The date shown on this page identifies the current version.

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